18 frequently asked questions
Questions and answers
The things expats and English-speaking patients ask most often — from booking and payments to microscope treatment and anxiety. If you can’t find your answer, call or write.
First visit & expat basics
Yes. Dr Aleksandra Zborzyńska speaks English fluently and leads the entire treatment — from first consultation to final filling. Reception, treatment plan and invoices are also available in English on request.
Easiest: call +48 514 680 000 (Mon–Fri 11:00–20:00, Sat 9:00–14:00) or use the booking form at /en/contact. We typically confirm the visit within an hour during working hours.
No. We are a fully private practice. No referrals, no NFZ paperwork — you book directly with the clinic.
Recent X-rays if you have them, list of medications and allergies, your insurance card if you plan to claim reimbursement, and your questions. If you are coming from a different EU country, your previous dentist's notes are very welcome.
A standard dental consultation is 150 PLN; a comprehensive second-opinion consultation with written plan is 250 PLN. Both include intra-oral examination and discussion of options.
Payments, insurance, invoices
Cards (Visa, Mastercard), BLIK, bank transfer and cash. For larger treatments we accept staged payments.
Yes. We issue invoices with the patient's or company's data — useful for reimbursement from international health insurance (Allianz, Cigna, Bupa, LuxMed International, etc.). Dental care is VAT-exempt in Poland, so invoices are issued without VAT.
Cooperation depends on the insurer's reimbursement model. We do not bill insurers directly, but we provide all documents needed to claim reimbursement after the visit.
Yes — for treatments above 3 000 PLN we offer in-house staged payment plans (no interest) or external installment financing.
Microscope-assisted treatment
We perform every endodontic procedure under a Zumax surgical microscope (up to 37,5× magnification). It allows us to see canals, micro-cracks and remnants of old fillings invisible to the naked eye — directly translating into a higher success rate of root canal treatment.
Prices are 900 PLN for a single-canal tooth, 1 200 PLN for two-canal, 1 500–1 700 PLN for three- and four-canal teeth. The final quote depends on case complexity (curved canals, retreatment, calcifications).
Often yes. Re-endodontic treatment under microscope has a 70–85% success rate even when previous treatment failed. We always assess this carefully before agreeing to extraction.
Anxiety, kids, comfort
We give you time. The first visit can be just a conversation — no instruments, no decisions. We use modern anesthetics (computer-controlled delivery), explain every step before doing it, and never pressure you to commit to large plans on the spot.
Yes — we treat children from the eruption of first milk teeth. The first visit is always adaptive: getting to know the chair, mirror, light. No treatment on the first visit unless absolutely necessary.
We currently do not offer general sedation; we use local anesthesia. For highly anxious patients we can prescribe oral premedication after consultation with the patient's GP.
Address, transport, hours
Nowoursynowska 136, 02-787 Warsaw (Ursynów district). Free parking right in front of the clinic. 8 minutes from Imielin metro, 12 minutes from Kabaty metro by bus.
From Wilanów: 7–10 minutes by car along Wilanowska / Nowoursynowska. From Mokotów: 12–18 minutes by car, or by metro M1 to Imielin and then 8 minutes by bus.
Monday–Friday 11:00–20:00, Saturday 9:00–14:00. Closed on Sundays. Emergency cases on weekdays handled same-day where possible.
Didn’t find your answer?
Call or write — we typically reply within an hour during working hours.